System Logs
PRONTO™ has very detailed debugging logs which may be turned on and used to trace problems with transactions. There are 6 logging keys found in the 'Advanced' section of the 'System Logs' tab.
In case you need to collect this files using Splunk or some other log monitoring software, The trace log files will be written to the directory defined in the \AlphaTrust\Pronto\Programs\ProntoConfig.ini file's [PRONTO_DIR] section, however, the default value is pointed to the \AlphaTrust\Pronto\Programs\Logs\ directory.
Depending on the file type, the log filename format is either:
LogTypeName-yyyy-mm-dd-hh-mm.txt
or
MethodName-Type-MachineName-DateTime.json
It is not recommended to turn debugging on for a production server. If you do, please do so for short periods of time. Debug logging slows system performance and writes a large amount of data to standard disk files in the logs directory.
The Auto Reset option is recommended to always be turned on. If this setting is enabled, it will turn off all logging during the system maintenance process run, which occurs once a day (by default at 1:00 AM). This prevents logging from unexpectedly filling up your file system.
API Logs
When using the Web Service API calls to create and manage transactions, documents, participants, tasks, groups, and users, you have the ability to enable logging on any of these calls on an individual basis by setting the Request property of EnableLogging=true. All "Request" reqs have this property available.
Time Zone IDs
Below are all the possible options for the TimeZoneID property in API calls.