AlphaTrust e-Sign
Release Notes Archive

v5.15 Release Notes

6/21/2022

Important Note

Hardware capture devices that require 32bit IE will no longer be supported.

New Features

  • PEP-4699 - Added new GetWorkflowLaunchRules WCF and REST API call to retrieve workflow launch details.
  • PEP-3413 - Added GetWorkflowList to the WCF and REST APIs that provide a list of Workflows based on parameters in the request.

Improvements

  • PEP-4912 - Added Event History records for closing Transactions via API.
  • PEP-4841 - Added support for customizing the Date Format and removed unnecessary time zone labels for Report Exports.
  • PEP-4799 - Added LogRocket Sessions Monitoring to the Integration Options for System Administrators.
  • PEP-4762 - Added MobileNumber option to User Profile for future usages. Also added preferred Date Format and Time Zone to User Profile for a better Localization User Experience.
  • PEP-4563 - Added Account-Wide API Credential Permission.
  • PEP-4562 - Added Ability to Create and Edit Top-Level/Primary Groups using the InsertGroups() API call.
  • PEP-4561 - Added "Name" and "MasterID" as additional Request Properties to GetGroups() API call.
  • PEP-4389 - Added dates to all Workflow Action details in the Status Reports.
  • PEP-4215 - Fixed an issue where the file links API call (GetDocumentFileLinks()) was not able to generate images correctly in certain scenarios.
  • PEP-4213 - Added the ability to redirect image generation to an AWS Lambda function using S3 for storage to relieve pressure on the application servers.
  • PEP-3615 - Removed HardwardCaptureDevice option from AlphaTrust software.

Bug Fixes

  • PEP-4866 - Fixed issue where the SignApi application pool is not uninstalled before an install occurs.
  • PEP-4828 - Fixed issue where auto-size text would not be legible if you leave the font-size blank for "Auto-Size" on mobile devices.

v5.15.10

11/3/2022

  • PEP-5715 - Fixed issue where participants would see a required validation error for pre-selected checkboxes when prepopulating checkboxes from a PDF. Participants would need to deselect and reselect the checked box in order to bypass the validation error.
  • PEP-5662 - Fixed issue where users may be unable to upload documents if they left the Workflow Setup screen open for too long.
  • PEP-5420 - Fixed issue where a reassigned participant would not receive an email notification if the initial participant's signing method was In-Person.

v5.15.9

10/20/2022

  • PEP-5676 - Fixed issue where the silent install option was failing when optional parameters were not supplied.
  • PEP-5621 - Fixed issue where integrations for Mobile Authentication would not appear for users with Manager and User permissions.
  • PEP-5603 - Fixed issue where the Document Access Window message wasn’t displaying the correct time remaining to access the completed documents.
  • PEP-5428 - Fixed issue where the Metadata fields in the Document Editor would lose focus and prevent continuous typing after each keypress.

v5.15.8

10/6/2022

  • PEP-5561 - Fixed issue where users were unable to launch workflows utilizing an upload document with a signature block.
  • PEP-5462 - Fixed issue where two-factor authentication failed when configured as PIN/Password first and Mobile second. Authentication data had an invalid character appended to it when a two-factor mobile authentication was used.
  • PEP-4792 - Fixed issue where System-Wide Integrations were not displayed for non-system admin users. Included System-Wide integrations to be available for Workflow Authentication options as well as visibility in the integrations list.

v5.15.7

9/23/2022

  • PEP-5534 - Fixed issue with Web Form checkboxes utilizing Field Rules where if they were marked as “required” the system would not recognize they were checked.
  • PEP-5533 - Fixed issue where services were unable to start correctly. Services wouldn’t run without the Trust Server Certificate=true in the connections string.
  • PEP-5517 - Fixed issue where an error message would appear when attempting to Void a Completed transaction from the status reports page. The Void completes successfully but isn't reflected until the page is refreshed.
  • PEP-5389 - Fixed issue where existing values for App pools wouldn’t persist after upgrading the software. Specific application pool properties will now be restored during an upgrade.

v5.15.6

9/8/2022

  • PEP-5433 - Fixed issue where the word Participant was spelled incorrectly in the Participant Skipped Document SMS Notification template.
  • PEP-5388 - Fixed issue where the workflow launch would fail if the Final Email Notifications were left blank.
  • PEP-5345 - Fixed issue where the GetWorkflows() API call would not return ComboBox fields in the response.
  • PEP-4955 - Fixed issue where, when signing on mobile, the task button may render outside of the document.

v5.15.5.2

9/7/2022

  • PEP-5496 - Fixed issue where the CreateTransactions() API call was not merging values into form fields.

v5.15.5.1

8/31/2022

  • PEP-5482 - Fixed issue where the default values for fields would not appear in Web Forms.
  • PEP-5479 - Fixed issue where GetWorkflowLaunchRules() API method would error when calling a workflow created in a Sub Group.
  • PEP-5464 - Fixed issue where users were not able to exclude or include existing referenced Web Forms, Content Sets, Brands, and Notifications for Workflow Imports.
  • PEP-5444 - Fixed issue where Participants with Input Types of Launch process will use the launcher’s information for the Participant or Launch process will use the fixed Participant information entered below would cause the Launcher to be prompted for a Phone Number on the Launch Page even though it is not required or needed.

v5.15.5

8/25/2022

  • PEP-5356 - Fixed issue where the GetWorkflowLaunchRules() API didn’t return Launch Display properties.
  • PEP-5287 - Fixed issue where the CreateTransactions() API validation error message did not include the document index and document title/name.
  • PEP-5285 - Fixed issue where Event Subscriptions for Authentication Failed Events would not be sent.
  • PEP-5279 - Fixed issue where deleting a subsequent Workflow Event Subscription would delete the first Event Subscription.
  • PEP-5257 - Fixed issue where Web Form fields would not appear or disappear according to the Field Rules.
  • PEP-5249 - Fixed issue where signature Application Types would not appear in the Signature color selected.
  • PEP-5180 - Fixed issue where if a Web Form, referenced in a Workflow, is excluded from an imported Workflow the Workflow would not launch and an error would be shown in reference to the excluded Web Form.
  • PEP-5123 - Fixed issue with inserting new Legacy Experian integration credential data.
  • PEP-5121 - Fixed issue where webhooks with no retry limit set only attempt to retry two times. The webhooks should retry for the default setting, which is three days.
  • PEP-5106 - Fixed issue where the system was attempting to seal documents that are not in a complete status.
  • PEP-4860 - Fixed issue where a user is not redirected properly after deleting an account on the User details page.
  • PEP-2187 - Fixed issue where the phone number placeholder was displaying instead of the phone number when launch Input Type was Launch process will use the fixed Participant information entered below.

v5.15.4

8/11/2022

  • PEP-5330 - Fixed issue where webhook security tokens were expiring too quickly.
  • PEP-5313 - Fixed issue where Document Workflow Actions in the Control Panel were displaying the incorrect action label.
  • PEP-5298 - Fixed issue where certain subscription events would not log failures with needed context.
  • PEP-5271 - Fixed issue where it was difficult to find recently updated Workflows and Web Forms.
  • PEP-5270 - Fixed issue with Publicly Launched Workflows where, when using the Defined Participant Workflow Action, the second participant to be defined was showing unnecessarily for the Launcher.
  • PEP-5250 - Fixed issue where a DocForms Drop-Down List ‘Name’ field would lose focus and prevent continuous typing after each keypress.
  • PEP-5248 - Fixed issue with Publicly launched Workflows’ final notifications where the ‘Email’ field would appear on the Launch Page even though a fixed Participant Email was set.
  • PEP-5208 - Fixed issue with multiline textboxes on DocForms where only one line of text would be shown at a time.
  • PEP-5105 - Added database query performance improvements.
  • PEP-5049 - Fixed issue where when sending a cancellation reason on the Exit Page it would show an unnecessary error message.
  • PEP-5030 - Fixed issue where the touch/mouse signing canvas made it difficult for users to see the orientation of the document when signing.
  • PEP-5029 - Fixed issue where In-Person Participants with "Final Email" enabled would not show the email field at Launch.

v5.15.3

8/1/2022

  • PEP-5236 - Fixed issue where webhooks were intermittently failing. Updated configurable timeout from (30 seconds to 180 seconds with 30 seconds as default) to (5 seconds to 60 seconds with 10 seconds as default).
  • PEP-5158 - Fixed issue for HTML documents where if the CSS link in the tag contained CSS with the word ‘error’ as selectors in the style, the signing attempts resulted in seeing the error message “process cannot continue”.

v5.15.2

7/18/2022

  • PEP-4982 - Fixed issue where when defining a participant, the Pin/Password field would not display for Authentication.
  • PEP-4981 - Fixed issue where when adding and naming a new content, notification, or brand set, if invalid characters were used in the name, it would show an incorrect error message.
  • PEP-4970 - Fixed issue where the time zone set in a user’s profile was not being used in the Audit Report when it was downloaded with the Evidence Package zip file.
  • PEP-4969 - Fixed issue where the Define Participant Workflow Action Type wasn't displaying in the Transaction Status Reports.
  • PEP-4949 - Fixed issue where the signing UI would render slowly for SMS singing links.
  • PEP-4948 - Fixed issue where when adding an event subscription, the error message for an invalid phone number was incorrect.
  • PEP-4931 - Fixed issue where new installations, with no user’s created, would not be able to anonymously log into the InstallationTests site.
  • PEP-4927 - Fixed issue where deprecated database references, Pronto_ProcessTemplates database, were still in the Installation guide.
  • PEP-3373 - Fixed issue where a Transaction containing a participant with a carbon copy task, on an uploaded document, would get stuck and the second participant would not receive an email with the signature link.

v5.15.1.1

7/13/2022

  • PEP-5084 - Fixed issue where Event Subscription Webhooks would retry only for a maximum of three times regardless of the retry-limit set.

v5.15.1

6/30/2022

  • PEP-5032 - Fixed issue where Webhook Event Subscriptions are being sent without information of what changed for the transaction and any transaction information.
  • PEP-4991 - Fixed issue where SMS notifications would not send when using a custom notification template.
  • PEP-4986 - Fixed issue where an error would display after closing a pending transaction from the Status Reports page.
  • PEP-4946 - Fixed issue where calling the UpdateTransactions API function would result in a database connection error.
  • PEP-4944 - Fixed issue where Participants with multiple Status Changed Event Event Subscriptions would receive two notifications instead of one when utilizing two subscription methods.

v5.16

2/9/2023

v5.14

4/8/2022